How To Return Pretty Little Thing

Got a PrettyLittleThing Hangin' in Your Closet? Let's Get It Back Where It Belongs!

Alright, listen up, fashionistas! We're about to spill the beans on how to return your PrettyLittleThing goodies like a total pro. No more stressing over those 'Return to Sender' nightmares. Let's dive in, shall we?

First Things First: Know Your Rights

PrettyLittleThing wants you to be happy, really happy. That's why they give you a whopping 28 days to return your purchases. But here's the kicker - you've got to keep the original packaging and the tags. It's like they're saying, "We trust you, but just this once, don't be a rebel and keep the tags on!"

Now, if you're thinking, "But what if I've already cut the tags off in a fit of retail therapy excitement?" Don't worry, they're not the fashion police. Just make sure the item is in pristine condition, and you're good to go.

Returning Online: A Breeze!

PrettyLittleThing makes returning online as easy as ordering. Head over to their website, click on 'My Account', and then 'Returns'. You'll see a list of your recent orders. Click on the one you want to return, select the items you're not feeling, and click 'Return'. Easy peasy!

They'll generate a return label for you, and all you've got to do is package up your item, stick the label on the box, and send it off. No printing required - now that's what we call eco-friendly!

Returning In-Store: Because Sometimes You Just Gotta Feel It

If you're more of a hands-on person, you can return your PrettyLittleThing goodies in-store too. Just pop into any of their stores with your item, the proof of purchase, and your ID. They'll sort the rest out for you. No fuss, no muss!

But here's a fun fact for you - did you know PrettyLittleThing's return policy is so good, it's inspired some serious love letters? Yep, you heard it right. They've received actual love letters from customers raving about their returns policy. Now that's what we call customer service that's out of this world!

What About Those Sales Items?

Alright, so you've found the perfect little black dress, but it's on sale. You're thinking, "Uh-oh, what if it doesn't fit? Can I still return it?" The answer is yes, you can! PrettyLittleThing is all about making sure you're happy, even with their sale items.

But here's a little tip - sale items have a shorter return window. You've got 14 days to return them, so don't dilly-dally too much. And remember, they've got to be in pristine condition. No wearing it out on the town and then trying to return it. They're not fooled that easily!

Exchanges: Because Sometimes You Just Need That Perfect Fit

Now, let's say you've found the perfect top, but it's just a teensy bit too tight. No worries! PrettyLittleThing lets you exchange it for another size. Just follow the same return process, and then place a new order for the size you really want.

But here's a sneaky little trick - if you're doing an exchange, make sure you place your new order before you send your return off. That way, you won't be left in a fashion crisis while you wait for your return to be processed.

Returns by Post: The Old-School Way

If you're more of a traditionalist, you can always return your PrettyLittleThing goodies the old-fashioned way - by post. Just package up your item, stick the return label on the box, and send it off. Easy peasy!

But here's a word of caution - make sure you get proof of postage. That way, if your return goes walkabouts in the postal system, you've got proof it was sent. PrettyLittleThing can't process your return without that proof, so don't forget!

Returns Policy: The Fine Print

Now, before you go wild with the returns, there are a few things you should know. PrettyLittleThing doesn't accept returns on earrings, underwear, or swimwear for hygiene reasons. And if you've damaged an item, they reserve the right to refuse your return.

Also, if you've returned an item and it's been more than 14 days since you placed your original order, you'll get a refund in the form of a gift card. That's right, you can turn your return into a shopping spree!

And finally, if you've returned an item and you've already spent the refund, don't worry - they won't come knocking on your door. They trust you to do the right thing. Isn't that sweet?

So, What Are You Waiting For?

There you have it, folks! PrettyLittleThing's returns policy demystified. Now you can shop 'til you drop, knowing that if something doesn't work out, you can send it back with no drama. So, what are you waiting for? Get out there and find your next PrettyLittleThing!